South Dakota Aerial & Arts Policies

PRIVACY NOTICE

This privacy notice discloses the privacy practices for (www.sdaerialarts.com). This privacy notice applies solely to information collected by this website. It will notify you of the following:

What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

2. What choices are available to you regarding the use of your data.

3. The security procedures in place to protect the misuse of your information.

4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address (info@sdaerialarts.com) or phone number (605-215-1505) given on our website:

See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 605-215-1505 or via info@sdaerialarts.com.

Registration

In order to register for classes or other services, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Site Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

If you ever collect data through surveys or contests on your site, you might insert a paragraph like this in your privacy notice:

Surveys & Contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Booking Terms & Policies

Below are all of the policies in relation to bookings at South Dakota Aerial & Arts. When booking a class online, you will be prompted to agree to our terms and conditions. Below is the full list of terms.

Terms:

Due to a limited number of spots in our scheduled classes, and as a courtesy to your fellow students, we ask that you cancel/reschedule online at least 12 HOURS before the start time of your class to keep the credit for your class (class package holders) or be spared a late cancellation fee (membership holders) if you are unable to attend.

Membership holders can call or text the gym at least 4 hours before class to call or reschedule for a class without any penalty 1 time per month.

If you do not cancel before this 12-hour period, or if you are a no-show to the class, class package holders will lose this class credit while membership holders will be charged a $10 late cancellation fee to their credit card on file.

If there is a medical reason or an emergency for any of the above, e-mail us at info@sdaerialarts.com with appropriate documentation. Otherwise, we are unfortunately unable to make exceptions to this policy.

Any classes that have only one individual signed up for them will be canceled. All students will be informed by text or phone of any cancellations. This decision will be made based on the number of individuals signed up 2-hours before any given class. Your pass will be credited back to your account if a class is canceled. We strive to keep classes on the schedule, but need to safeguard the time of our staff and our resources.

Additional Terms:

1.0 - Class passes will not be credited back to your account if you do not attend your scheduled class. If there are extenuating circumstances that prevented you from attending class, please let info@sdaerialarts.com know, and they will determine if a class pass will be credited back to your account.

1.1 - Group parties are allowed to reschedule one time due to illness or other extenuating circumstances. Private parties require at least two individuals to book a non-refundable deposit for the party. If a party is canceled the non-refundable deposit will be retained and any additional party guests will receive credit for their pass from SDAA. If a party is not attended, this deposit and any additional sign-ups will not be refunded. Group party cancellations also inherit the same terms as all parties in terms of cancellation or rescheduling

1.2 - If a group party wants to reschedule for a second time, they will incur a $30 change fee to cover staff coverage and changes.

1.3 - Memberships that are purchased are non-refundable. When purchasing a membership, you are agreeing to the full terms of the membership as listed on sdaerialarts.com/plans-pricing. Memberships can be canceled at any time online, and once canceled they will not be renewed the following month. No class passes or packages will be refunded.

1.4 - Memberships are renewed on the same day of the month as the initial purchase date.

1.5 - All individuals are required to fill out our liability waiver prior to attending their first class. Individuals who have not filled out the waiver are technically non-compliant and violating the terms of the class.

1.6 - Students are not to learn off of online platforms, unless cleared by South Dakota Aerial & Arts staff and management. This is due to the substantial liability this put on South Dakota Aerial & Arts as an entity.

1.7 - Students are not allowed to teach other students new skills that they have not learned in a class or from another professional coach. This coaching is a liability and will not be tolerated.